How do I avoid being charged twice when downgrading from a Paid Plan to a lower Paid Plan?

Because our app doesn't have trial days for the paid plan, the charge is applied right after upgrading.

Now, we’ll give an example of downgrading from the Advanced Plan ($9.99) to a lower plan.

• If you upgrade to Advanced Plan, finish the optimization, and want to downgrade to the Free Plan. The process is easy. Read this guide.

• If you upgrade to Advanced Plan, finish the optimization, and want to downgrade to the Basic Plan ($4.99) on the same day. You'll be charged twice! ($9.99 and $4.99)

The refund process is complicated and time-consuming. We would never want to trouble you like that.

To avoid that situation, we can offer 2 options:

Option 1: You need to use all 30 days of the Advanced Plan, then remember to downgrade to Basic Plan. This way you will enjoy the $9.99 plan for a whole month.

Option 2: We can specially create a trial of 7 days for you. So that, you will remember to downgrade back to the Basic Plan.

To downgrade to the Basic plan, it is quite a similar process with Downgrade to Free Plan, you uninstall the app, install it again, then click upgrade to the Basic Plan.