Smart Image Optimizer App by Secomapp
  • Welcome to Image Optimizer Docs
  • starter guide
    • How to optimize images
    • How to check the image size after optimization
    • How to restore images
    • How to use the Custom Upload feature
    • How to set up automatic compression and alt text for new images
  • pricing questions
    • Pricing FAQs
    • How to downgrade from Paid Plan to Free Plan
    • How do I avoid being charged twice when downgrading from a Paid Plan to a lower Paid Plan?
  • If I have more than 5000 images, Which plan can I choose?
  • Frequently Asked Questions
    • Do I need to remove codes after uninstalling?
    • Why image backup important?
    • If I uninstall Smart Image Optimizer app, what will happen to my images?
    • Why is my website still slow after optimizing images?
    • How can I stop the optimization?
    • Why do you need to optimize Image ALT text?
    • What is Lossless and Lossy?
    • What to do when it says “Session expired”
    • Will the app compress the images which were already compressed?
  • What happens if I attempt to optimize an image twice?
  • If I restore my images, Will the quota still be used on the optimization I previously ran?
  • If I switch to a new theme, Do I need to reinstall any file or codes?
  • Why does the compression take too much time?
  • How can I remove the watermark?
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  1. Frequently Asked Questions

If I uninstall Smart Image Optimizer app, what will happen to my images?

If you stop using or uninstall Smart Image Optimizer app, your images will remain optimized in Shopify. You can also restore all optimized images before uninstalling our app.

We store your original images in at least 30 days for the Free Plan (View the detailed backup information in the App Pricing). After that number of days, the original files can’t be retrieved (as we may delete them to make room for other stores).

If you uninstall our app, you can only restore your original images if installing our app again.

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Last updated 5 years ago

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