Smart Image Optimizer App by Secomapp
  • Welcome to Image Optimizer Docs
  • starter guide
    • How to optimize images
    • How to check the image size after optimization
    • How to restore images
    • How to use the Custom Upload feature
    • How to set up automatic compression and alt text for new images
  • pricing questions
    • Pricing FAQs
    • How to downgrade from Paid Plan to Free Plan
    • How do I avoid being charged twice when downgrading from a Paid Plan to a lower Paid Plan?
  • If I have more than 5000 images, Which plan can I choose?
  • Frequently Asked Questions
    • Do I need to remove codes after uninstalling?
    • Why image backup important?
    • If I uninstall Smart Image Optimizer app, what will happen to my images?
    • Why is my website still slow after optimizing images?
    • How can I stop the optimization?
    • Why do you need to optimize Image ALT text?
    • What is Lossless and Lossy?
    • What to do when it says “Session expired”
    • Will the app compress the images which were already compressed?
  • What happens if I attempt to optimize an image twice?
  • If I restore my images, Will the quota still be used on the optimization I previously ran?
  • If I switch to a new theme, Do I need to reinstall any file or codes?
  • Why does the compression take too much time?
  • How can I remove the watermark?
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  1. starter guide

How to restore images

PreviousHow to check the image size after optimizationNextHow to use the Custom Upload feature

Last updated 5 years ago

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In case you aren’t satisfied with the optimization results and want to retrieve back the original images. Don’t worry! We store your images in at least 30 days after the optimization process (or more days depending on your Subscription Plan).

Please note that, after the backup days end, you won’t be able to restore your images.

Go to Backup to see all of your original images in 4 tabs: Products Images, Collection Images, Article Images and Asset Images.

Please click Restore all products images to retrieve all product images. Then click OK.

In case the amount of image is too big, you can always click Get Support and send a request to us. Our technical team will send you a zip file of all of your original images.

You get this extra service completely for FREE. Like this customer: